Free tracked UK delivery
Zooppies offers free tracked delivery on every order, with no minimum spend.
Where we deliver
We currently deliver to eligible addresses across the United Kingdom. Delivery availability is confirmed when you enter your address at checkout.
Please check that your full delivery address, postcode and contact details are correct before completing your order.
Delivery estimates
The estimated delivery time for your order will be displayed at checkout before payment. Delivery estimates can vary depending on the product, delivery location and carrier.
Once your order has been dispatched, we’ll send a confirmation email containing the available tracking information.
Orders arriving separately
Some items may be dispatched separately, particularly when products are fulfilled from different locations. If this happens, you may receive more than one parcel and tracking link. There will be no additional delivery charge.
Tracking your order
Visit our Track Your Order page for instructions on finding and using your tracking information.
Delivery delays
Occasionally, deliveries can be affected by carrier delays, severe weather, public holidays or other circumstances outside our direct control.
If your delivery estimate has passed or your tracking has not updated, please contact our customer support team and include your order number.
Address changes
If you need to change your delivery address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.